Been smokin' n' grillin' for decades. Don't claim to be an "expert". Fuego is GREAT! I cook for 1, don't have a HUGE deck/patio, prefer gas. It's a GREAT grill with those conditions.
Wonderful experience top rate
Person on the phone, fast real
Good service. Got part fast.
I really like my fuego grill
When the handle on our Element lid broke for a second time, I saw that a whole new lid was not much more expensive than just the handle. So glad I got the whole lid - there are a couple great upgrades in the new lid that our old one did not have. First, there is now a heat shield under the handle on the inside of the lid that keeps the handle MUCH cooler when you've got the heat cranked up for searing steaks or pizzas. That one upgrade made the price difference worth it. The thermometer was also revised to have a much shorter probe, so it no longer gets into the pizza crusts. Love it!
I purchased a damaged grill from an unaffiliated third-party, and Fuego customer service made it SUPER easy to get everything I needed to get my grill up and running! From this lid assembly, all the way to the nuts and bolts to put it together. I've only used the grill a few times, but I would definitely recommend Fuego for their innovative design and amazing customer service.
It’s really great to have everything back together.
The inclusion of the attaching chain was a welcome surprise!