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SHIPPING & RETURNS

All products ship ground parcel or ltl freight services from our Austin TX location. Estimated lead times are 2-5 business days.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please visit the link below for more info on returns.

https://www.fuegoliving.com/pages/return-refund-policy

WARRANTY

Fuego Element & Professional:

One (1) Year comprehensive parts on the entire product.

Three (3) Years limited parts warranty covering the stainless steel burner.

Fuego Premium Grills, Griddles and Pizza Oven:

One (1) Year comprehensive parts on the ignition system.

Five (5) Years limited parts warranty covering the stainless steel burner and diffuser panels.

Limited lifetime warranty on all stainless steel components not listed above. 

Parts & Accessories:

One (1) Year comprehensive.

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